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Organisations who can help

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There are many organisations who can provide free guidance and information to help you.

Citizens Advice is a network of independent charities that offer free and confidential advice on a range of issues, such as debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems. They also provide online information, phone and chat services, and campaign on social policy issues.

If you need help with something, you can contact them by phone, online chat, or find your nearest local Citizens Advice. You can also check their website for online advice and guidance.

National Debtline is a charity that provides free and confidential debt advice to people in England, Wales and Scotland. They can help you with a range of debt problems, such as credit cards, loans, overdrafts, rent arrears, council tax, bailiffs and more2.

You can contact them by phone, webchat, or use their online Digital Advice Tool. You can also visit their website for more information and resources.

MoneyHelper is a service that provides free and impartial money and pensions guidance for people across the UK. You can access MoneyHelper online, over the phone or face-to-face. They can help you with a variety of topics, such as budgeting, debt, benefits, savings, pensions, retirement and more. You can also find tools, calculators and resources on their website.

Advice Now is a website run by the charity Law for Life. They provide clear, step-by-step, user-friendly practical guides, and ‘top picks’ from the rest of the web, to help you manage life’s legal problems. They cover topics such as employment, family, benefits, housing, debt, discrimination and more. You can access Advice Now online and find information, tools and resources to help you with your legal issue. They also have a directory of helpful organisations that can offer further advice and support.

Shelter is a charity that works to defend the right to a safe home for everyone in the UK. They provide advice and support to people who are homeless or at risk of losing their homes, as well as campaigning for policy changes to end the housing crisis. You can contact Shelter by phone, webchat, email or face-to-face.  You can contact Shelter by phone, webchat, email or face-to-face.

Age UK offers a range of services and support to help older people with various aspects of their lives, such as money and benefits, retirement and care, health and wellbeing, social activities and more.

Mind provides information and support to people with mental health problems. It also operates a network of local Minds that offer various services and activities in their communities. Mind has a free and confidential advice line that you can call on 0800 678 1602

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